77jaya Responsible Gaming
Your safety is our priority
Enjoy entertainment within your limits — stay aware for yourself and your family. 77jaya believes that playing with healthy habits brings genuine enjoyment.
Why is responsible gaming important?
Online betting and casino games are a form of entertainment — but they stay enjoyable only when played within limits. 77jaya always wants its members to play with a clear understanding: winning is not guaranteed, and money lost cannot always be recovered.
Many people in Bangladesh play games for fun, but some may run into trouble without realising it. That is why we give all our members the ability to set their own limits. If you have any questions, read our FAQ or contact us via 24/7 live chat.
You must be at least 21 years old to open an account at 77jaya and to play any game or place any bet. If a minor creates or uses an account, it will be permanently closed. We ask parents and guardians to stay aware of the devices and accounts used by younger family members.
Self-control tools for setting limits
At 77jaya, every member can decide for themselves how much time and money they spend. Use the tools below to stay in control of how you play.
Set a deposit limit
Decide in advance the maximum amount you will deposit per day, per week, or per month. Once the limit is reached, no further deposits will be accepted.
Deposit LimitSession time limit
Set how long you will play in one session. When the time is up, the system will automatically remind you to take a break.
Session TimerLoss limit
Set a limit that stops your gaming after you have lost a set amount. Once this limit is reached, no further bets can be placed for that period.
Loss LimitTemporary break
Temporarily close your account for a short period — from 24 hours to several weeks. Your account will become active again once the break period ends.
Cooling-Off PeriodSelf-exclusion
If you want to keep your account closed for a longer period, apply for self-exclusion. During this time, logging in will not be possible and no promotional messages will be sent.
Self-ExclusionTalk to our support team
Reach our Bengali and English-speaking team via 24/7 live chat at any time. They will help you with changing limits or applying for self-exclusion.
24/7 SupportWarning signs of a problem
Certain habits can gradually turn gaming into a problem. Be alert if you notice any of the following signs in yourself or someone close to you:
- Betting more than you can afford and repeatedly placing bigger bets to try to win back what was lost.
- Hiding the amount you gamble from family or friends, or lying about it.
- Spending money meant for food, sleep essentials, or necessary expenses on gaming.
- Feeling restless, irritable, or stressed when unable to play.
- Spending long hours gaming while neglecting work, studies, or family responsibilities.
- Playing on borrowed money or breaking into savings for gaming.
- Repeatedly trying to stop but being unable to — feeling like you have lost control.
If you notice these signs, do not delay — talk to a family member or someone you trust. Professional advice can also help manage the situation. Reading about 77jaya will show you how we prioritise the wellbeing of our members.
Where to get help
You do not have to face a problem alone — seeking help is a sign of strength.
77jaya Live Chat and Email
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. For self-exclusion or limit-setting, contact us directly via live chat or email at [email protected].
Family and loved ones
Let a family member or trusted friend know. The support and honesty of someone close to you is often the most effective help. Opening up about your situation is the first step toward resolving it.
Professional counselling services
Seek help from a mental health specialist or addiction counsellor. In Bangladesh, various hospitals and healthcare facilities offer this type of counselling. Professional advice is confidential and effective.
Core principles of responsible gaming
77jaya believes that following a few considered principles keeps gaming within the bounds of entertainment. Our Privacy Policy explains how we use member information and ensure their protection.
Play for fun, not for income
Gaming is a leisure activity. It should not be treated as a source of income. Never bet more than you are prepared to lose in any session.
Set a budget before you start
Decide how much you will spend before you begin playing. When that budget runs out, stop for the day — avoid the temptation to deposit more.
Track your playing time
Decide in advance how long you will play. Long sessions reduce focus and the ability to make good decisions, which lowers the quality of your play.
Do not bet when emotional
Playing when stressed, angry, or upset is not a good idea. In that state, it is easy to fall into the trap of placing bigger bets to chase losses.
Take regular breaks
Rather than playing for long stretches without stopping, take breaks in between. Breaks keep your mind fresh and help you stay able to assess the situation clearly.
Keep your family informed
Let someone in your family know about your gaming habits. An outside perspective can help identify habits that have grown without you noticing.